Privacy Policy — PawTrekly

Last updated: September 6, 2026

PawTrekly (“we”, “us”, “our”) operates pawtrekly.com. This Privacy Policy explains how we collect, use, and protect your personal information.

INFORMATION WE COLLECT

  • Personal info: name, email, shipping address, phone number (when provided during checkout)
  • Payment info: processed securely by Stripe and PayPal — we never store card numbers
  • Usage data: IP address, browser type, pages visited (via Google Analytics, if enabled)

HOW WE USE YOUR INFORMATION

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and support requests
  • To improve our website and services

SHARING YOUR INFORMATION

We do not sell your personal information. We share data only with:

  • Payment processors (Stripe, PayPal) to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist in operating our website

COOKIES

We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings.

DATA RETENTION

We retain your order information for up to 5 years for legal and accounting purposes.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. Contact us at support@pawtrekly.com.

CHILDREN’S PRIVACY

Our website is not directed at children under 13. We do not knowingly collect data from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page.

CONTACT US

For privacy questions: support@pawtrekly.com